Effective Date: August 1, 2026
Website: https://cognivibelivings.in

Welcome to Cognivibe Livings. We value the privacy and trust of both our customers and merchant partners (sellers). This Privacy Policy explains how we collect, use, and protect your personal, order, and business data.

1. Information We Collect

  • Customer Account & Order Data: Name, shipping address, billing address, phone number, and email address required to process orders and track delivery.
  • Seller & Business Information: Business name, tax registration details (GST/PAN), bank account details for payout processing, and business contact information.
  • Comments & Media Uploads: Standard media uploads (product images, banners) and comments/reviews. (Sellers are advised to avoid uploading images with embedded EXIF location data).

2. Shared Data Between Buyers, Sellers, and Services

  • Order Fulfillment: Customer shipping details are shared with the respective seller and shipping/logistics partners strictly to pack and deliver the order.
  • Seller Privacy & Financial Security: Seller sensitive financial details (bank account numbers, tax identification) are strictly confidential and used solely for payout verification and accounting compliance.
  • Payment Gateways: All financial transactions are securely processed through encrypted third-party payment gateways. We do not directly store full credit/debit card details on our servers.

3. Seller Intellectual Property & Rights

  • Product photos, descriptions, and logos uploaded by sellers remain the intellectual property of the respective seller.
  • Cognivibe Livings is granted a non-exclusive license to display this media solely for marketing, store listings, and product promotion on the platform.

4. Data Retention & Security

  • Transaction Records: Order, payout, and invoicing logs are retained to meet legal, accounting, and tax compliance requirements.
  • Profile Data: Stored as long as the account remains active. Users and sellers may request updates or deletion of their personal profiles at any time.

5. Contact Us

For any privacy concerns, data protection requests, or seller support, please reach out to us at:

  • Email: support@cognivibelivings.in
  • Phone / WhatsApp: +91-9540336006
  • Address: [Huda Market, Sector 8, Faridabad, Haryana -121006]
  • Website: https://cognivibelivings.in