We specialize in high-quality artificial plants, artificial flowers, designer pots, planters, and modern home decor items crafted to bring everlasting greenery to your space.
Are your artificial plants realistic?
Yes! Our products are designed with premium, ultra-realistic materials that closely mimic the textures, vibrant colors, and natural appearance of real plants.
How do I place an order?
Simply browse our SHOP, select your favorite items, add them to your cart, and proceed to checkout using our secure payment gateway.
Where do you deliver?
We deliver across pan-India to most pin codes.
How long does shipping take?
Orders are typically processed within 1–2 business days. Delivery usually takes 3–7 business days depending on your location.
How can I track my order?
Once your order is shipped, we will send you a tracking ID via email/SMS so you can monitor your package in real time.
How do I clean and maintain artificial plants?
No watering, sunlight, or soil required! Simply wipe the leaves gently with a dry or slightly damp micro-fiber cloth to remove dust.
What is your return/replacement policy?
If you receive a damaged or incorrect product, please reach out to our support team within 48 hours of delivery with unboxing photos/videos for a replacement.
Can I customize an order or request bulk purchasing for commercial spaces?
Yes! We offer bulk orders for offices, restaurants, cafes, and interior design projects. Reach out to us directly via phone or email with your requirements for custom pricing.
What payment methods do you accept?
We accept all major payment methods including UPI (Google Pay, PhonePe, Paytm), credit/debit cards, net banking, and Cash on Delivery (COD) for eligible pin codes.
How are fragile products like ceramic or glass pots packaged to prevent damage?
We use multi-layer protective packaging, including heavy-duty bubble wrap and reinforced corrugated boxes, to ensure your decor arrives safely without any breakage.
Do the pots/planters come included with the artificial plants?
Yes, most of our artificial plants come premounted in a standard basic pot. Check individual product descriptions for details on custom designer planters included with select items.
Can these artificial plants be placed outdoors in direct sunlight?
We offer both indoor and outdoor artificial plants. While our outdoor collection is UV-resistant and built to withstand weather elements, indoor-specific plants should be kept away from direct, harsh sunlight to avoid fading. Please check the product description on each item's page for specific indoor/outdoor usage details.
How can I contact customer support?
You can reach us at +91 9540336006 or email us at support@cognivibelivings.in. Our team is happy to assist you!
